The State of Enterprise IT Security Podcast – S1 EP. 32: Beyond Monitoring – The Future of Observability

Overview:

In this episode of The State of Enterprise IT Security, Brad Bussie welcomes Paige Cruz and Bill Hineline from Chronosphere to explore why observability is more than a buzzword—it’s a mindset. As IT complexity grows and teams are overwhelmed by telemetry noise, traditional monitoring just isn’t enough. Brad, Paige, and Bill unpack the cultural, technical, and economic dimensions of observability and provide a clear-eyed view of where enterprise IT is headed.

Top 3 Episode Insights:

1. Monitoring tells you if something’s broken. Observability tells you why.

Monitoring checks system uptime and fires off alerts when something goes wrong. Observability goes further—it gives teams the context they need to understand system behavior across services, users, and environments.

2. Culture is the “fourth pillar” of observability.

Metrics, logs, and traces only work when teams are empowered to use them. Organizations that invest in tooling without investing in culture often end up with shelfware. Culture, enablement, and shared responsibility are what unlock the value of observability data.

3. Observability needs to be a utility, not a chore.

When telemetry adds friction instead of removing it, developers tune out. The future of observability includes AI and agentic assistance—not to replace humans, but to reduce the cognitive overload of modern environments.

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Key Topics Covered:

• The economics of observability in the enterprise
• How open standards like OpenTelemetry are transforming interoperability
• The danger of overcollecting telemetry and drowning in signal-to-noise
• Trust-building between dev and ops teams through shared visibility
• How to build observability for multi-cloud and multi-cluster environments
• The emerging role of AI in incident response and correlation

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You can catch the full episode on YouTube or wherever you get your podcasts.

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About the Show:

The State of Enterprise IT Security Podcast, hosted by e360, makes cybersecurity approachable and actionable for technology leaders. Each week, we dive into what’s top of mind for CISOs, engineers, and practitioners across the enterprise.