Enterprise Managed Services

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Entisys360 Enterprise Managed Services: Delivering on Your Business Priorities

Today’s IT organizations often struggle when it comes to maintaining the maximum value of their IT investments, including those they have made in cloud and virtualization technologies, while at the same time allowing their team member to focus on initiatives that add strategic value to the business. Enterprise Managed Services from Entisys360 alleviates this pain point by providing organizations with 24x7x365 support and maintenance services for any virtualization or cloud-based infrastructure environment.

Through Enterprise Managed Services, Entisys360 is also able to help clients align business initiatives with evolving industry trends and obtain a clear understanding of the impact that future technologies will have on recognizing IT business value.

Entisys360 is committed to helping our clients maintain the maximum value of their virtualization and cloud investments. For more information on Enterprise Managed Services, contact us at EMS@entisys360.com.

Our new Enterprise Managed Services help our clients align their current business initiatives with evolving industry trends so that they can gain a better understanding of how future technology innovations will impact the business value of IT.

What Makes Entisys360’s Enterprise Managed Services Offering Different?

In our research, we found that many organizations who outsource the support and maintenance of their IT operations experience inconsistencies related to high personnel turnover rates, a lack of the right experience and a one-size-fits-all approach that is not customizable to meet their unique business requirements.

As a trusted advisor in the deployment of advanced infrastructure, virtualization and cloud solutions, Entisys360 brings to the table a proven track record built on decades of virtualization and cloud computing expertise.

Enterprise Managed Services Features

Enterprise Managed Services from Entisys360 include three areas:

  • Reactive End User and IT Infrastructure Support. Available on a 24x7x365 basis, this includes monitoring and alerting; Tier 2 and Tier 3 incident management; root cause analysis; knowledge base content creation; Tier 1 team enablement; defined reporting; service quality validation; and continuous Improvement.
  • Proactive Infrastructure Maintenance and Optimization. Features of this service include infrastructure software updates; infrastructure hardware updates; infrastructure capacity planning; health checks; minor software version upgrades; defined reporting; and, continuous improvement.
  • Technology Lifecycle Management. As part of this service, clients benefit from strategic IT business alignment; short- and long-term architecture collaboration; major software version upgrades; defined reporting; continuous improvement; and, project-based changes.

Entisys360 is committed to helping our clients maintain the maximum value of their virtualization and cloud investment, and to freeing up their team members to focus on more strategic business initiatives. Organizations looking to achieve these objectives can contact Entisys360 directly at EMS@Entisys360.com or they can also visit our website at www.e360.com for more information on our services.



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