Job Openings
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Open Positions
Microsoft Customer Success Manager
- Services
- Remote / Hybrid
Microsoft Customer Success Manager – Remote Hybrid (Western States Resident Preferred)
WFH Flexible
Description
$125k-$145k base (Depending on Experience) plus Bonus
***NO RECRUITING AGENCIES***
***NO C2C***
***NO Sponsorship available***
Reports to: Senior Director, Managed Services
About Us:
e360 is a 30+ year privately-owned company with a focus on our people, our clients, and leading technologies. e360’s Managed Services is the Run and Support department of the organization, providing external, managed, and dedicated support to our clients. Our team is comprised of a range of technology professionals with varying knowledge and Industry background.
We are a dynamic and entrepreneurial consulting company that offers many opportunities for professional development and growth suited to each individual’s personal and professional goals. We offer internal, and subsidize external, training, and reimburse the cost of technology certification exams and / or renewals. Our family-founded business sees work life fit as a core value that all our practitioners practice – the value you add to your team is more important than the time that you ‘clock in and out.’ You will have numerous opportunities to interface with senior leadership, and benefit from mentorship internally or through introductions through external networks to support your growth.---
Role Summary:
We are hiring a Customer Success Manager – Microsoft to own post-sale success for a portfolio of enterprise customers with significant Microsoft licensing and services investments. This role is responsible for driving adoption, expansion, and renewals (LAER model) through structured governance, licensing insights, and executive engagement. The CSM will serve as the single-threaded owner of value realization across Microsoft Modern Work and in-scope services, partnering closely with Sales on expansion and renewal shaping. This is a hands-on role with the opportunity to help define and scale our Customer Success practice.---
Key Responsibilities:
- Own post-sale success for 3–4 key enterprise accounts plus a set of smaller light-touch accounts
- Lead monthly reviews and executive QBRs focused on usage, outcomes, risk, and roadmap alignment
- Drive adoption, expansion, and renewal outcomes through data-driven insights
- Partner with Sales on expansion and renewal opportunity shaping (influence-based)
- Serve as value owner for in-scope Microsoft-related services
- Translate Microsoft roadmap and licensing changes into customer-relevant guidance
- Contribute to Customer Success playbooks, templates, and operating cadence
Success Metrics:
- Adoption and usage improvement
- Expansion and services attach influence
- Renewal readiness and retention
- Executive engagement quality
- Customer satisfaction and strategic trust
Requirements
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5-10 years of experience in IT services, preferably with a Managed Service provider.
- Proven ability to lead and mentor technical teams.
- Familiarity with ITSM tools and frameworks such as ITIL.
- Vendor certifications in relevant technologies are a plus.
- Microsoft CSP or partner licensing experience
- Deep knowledge of Microsoft Modern Work licensing
- Enterprise QBR ownership
- Experience with Block64 or similar licensing insight tools
- Excellent communication and interpersonal skills.
Must Haves
- Microsoft Partner (CSP) Licensing Experience
- Direct experience working for a Microsoft partner (CSP, VAR, MSP, LSP)
- Hands-on exposure to Microsoft 365 / Modern Work licensing models
- Understands optimization, true-ups, renewals
Enterprise Account Ownership (Post-Sale)
- Has owned post-sale relationships for enterprise or upper mid-market customers
- Comfortable being the single-threaded owner after the deal closes
- Experience managing a small number of high-value accounts
Executive QBR Leadership
- Has personally led executive-level QBRs (CIO, CISO, IT Director)
- Can articulate outcomes, risks, and roadmap
- Able to defend recommendations with data
Licensing / Usage Insights Tooling
- Experience using Block64 or comparable tools (SAM, CSP analytics, usage dashboards)
- Can translate usage data into clear customer recommendations
- Comfortable working from data, not anecdotes
Expansion & Renewal Influence (Non-Quota)
- Has influenced expansion, renewal, or services attach without carrying a direct sales quota
- Understands how to partner with sales to shape opportunities
What We Offer:
- Competitive salary + MBO variable tied to outcomes
- Opportunities for professional development and growth.
- Collaborative and inclusive team environment.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Pre-Sales Solutions Architect (Composable Enterprise)
- Services
- Remote / Hybrid
Pre-Sales Solutions Architect (Composable Enterprise) – Remote Hybrid – (Western States Resident only)
Western States Resident ONLY
Description
$175K base plus Bonus
Full Time Employee role
***NO RECRUITING AGENCIES***
***NO C2C***
***NO Sponsorship available***
Note: This role is tailored for a seasoned technologist with experience at a Value-Added Reseller (VAR), Systems Integrator (SI), or major manufacturer, where pre-sales engagement, solution development, and cross-domain architecture were central responsibilities.
About e360
e360 is a 30+ year privately-owned company with a focus on our people, our clients and leading technologies. e360’s Cloud Services Division is a rapidly growing business helping clients manage their Cloud technology. Our team is comprised of leaders that focus on delivering innovative consulting solutions that leverage leading and emerging technologies.
We are a dynamic and entrepreneurial consulting company that offers ample opportunities for professional development and growth suited to each individual’s personal and professional goals. We offer internal, and subsidize external, trainings, and reimburse the cost of technology certification exams and / or renewals. Our family-founded business sees work life fit as a core value that all of our practitioners practice – the value you add to your team is more important than the time that you ‘clock in and out.’ You will have numerous opportunities to interface with senior leadership, and benefit from mentorship internally or through introductions through external networks to support your growth.
Role Summary
The Composable Enterprise Pre-Sales Solutions Architect is a client-facing technical leader responsible for driving solution definition, architecture development, and technical strategy across enterprise infrastructure domains—including compute, networking, storage, virtualization, cloud adjacency, and security integrations. This individual acts as a bridge between customer business objectives and technical execution, leveraging deep technical acumen, enterprise architecture thinking, and strong communication skills to influence customer outcomes.
This role is tailored for a seasoned technologist with experience at a Value-Added Reseller (VAR), Systems Integrator (SI), or major manufacturer, where pre-sales engagement, solution development, and cross-domain architecture were central responsibilities.
Core Responsibilities
Pre-Sales Engineering & Solution Development
- Lead technical discovery to understand client environments, business drivers, constraints, and desired outcomes.
- Architect end-to-end solutions spanning compute, storage, networking, and supporting services (virtualization, backup/DR, automation, cloud connectivity, etc.).
- Develop reference architectures, solution designs, BoMs, and high-level implementation scopes.
- Present and defend architectural decisions to technical and executive stakeholders.
- Guide scoping for professional services and ensure solution viability and deliverability.
Customer Engagement & Technical Evangelism
- Serve as the trusted advisor and primary technical interface for assigned accounts.
- Deliver value-driven presentations, demonstrations, workshops, and whiteboard sessions.
- Communicate complex concepts clearly to both technical and business audiences.
- Build strong relationships with customer architects, engineering leaders, and procurement teams.
Cross-Functional Collaboration
- Partner with account executives to build pursuit strategies and support opportunity qualification.
- Work with PMO and delivery architects to ensure solutions are correctly understood and delivered as designed.
- Engage OEM partners on roadmap alignment, joint solution positioning, and certification requirements.
- Support marketing and solutions teams with thought leadership, use cases, and competitive differentiation.
Technical Leadership & Architecture Governance
Maintain deep, current knowledge of enterprise infrastructure technologies including:
- Compute: x86 architectures, HCI, virtualization, containers, GPU workloads
- Storage: SAN/NAS, object storage, data protection, performance modeling, scalability
- Networking: Core/edge architectures, SDN, wireless, segmentation, security controls
- Cloud Adjacent: Hybrid cloud, edge deployments, cloud networking, migration patterns
- Conduct competitive analysis and articulate strengths, gaps, and tradeoffs between vendor solutions.
- Mentor junior engineers and enable sales teams through enablement sessions and solution workshops.
Requirements
Technical Background
- 8+ years in infrastructure architecture roles (compute, networking, storage).
- 5+ years in pre-sales engineering, solutions architecture, or enterprise architecture.
- Experience at a VAR/SI, or pre-sales engineering role at a major OEM (e.g., Cisco, Palo Alto Networks, HPE, Dell, NetApp, VMware).
- Strong understanding of full stack architecture: infrastructure, security, virtualization, automation, and integration touchpoints.
Industry Certifications (Preferred)
- Cisco: CCNP/CCIE (Enterprise, Data Center, Security).
- VMware: VCP/VCAP.
- HPE, Dell, or NetApp technical certifications.
- Cloud certifications (AWS/Azure Architect Associate or Professional).
Key Skills and Competencies
Technical Skills
- Ability to architect resilient multi-tier infrastructure solutions.
- Strong understanding of network design (layer 2/3, SD-WAN, segmentation, routing).
- Familiarity with modern data center technologies: HCI, NVMe, Kubernetes, micro segmentation.
- Experience with security concepts (firewalls, ZTNA, identity integration, network security posture).
- Capability to map business goals to technical architectures.
Consultative & Pre-Sales Skills
- Exceptional whiteboarding, solution storytelling, and executive communication skills.
- Ability to create persuasive technical proposals and RFP responses.
- Strong discovery skills to uncover hidden technical requirements and business drivers.
- Comfort balancing technical accuracy with competitive positioning.
Business Acumen
- Understand cost modeling, TCO/ROI analysis, and commercial impacts of design decisions.
- Familiar with enterprise procurement cycles and OEM partner programs.
- Ability to navigate multi-stakeholder environments and influence decision-making.
Success Criteria (KPIs)
- Increased opportunity win rate and deal velocity.
- High customer satisfaction scores across pre-sales engagements.
- Quality and accuracy of solution designs (minimal redesign during delivery).
- Revenue influenced through cross-domain solution positioning.
- Strong partner and OEM engagement yielding deal advantages.
Solutions Architect, Principal
- Services
- Remote / Hybrid
Solutions Architect Principal - Composable Enterprise – Remote Hybrid – (Western States Resident Mandatory)
WFH Flexible • Western States ONLY
Description
$200K - $225K Base (Depending on Experience) plus Bonus
Full Time Employee role
***NO RECRUITING AGENCIES***
***NO C2C***
***NO Sponsorship available***
Note: This role is designed for a highly experienced technologist with a background in advisory consulting, enterprise architecture, or senior pre-sales leadership within a VAR, Systems Integrator, or major OEM. You must demonstrate the capability to engage at the boardroom and architect level with equal credibility.
Role Summary
The Principal Advisor – Composable Enterprise is a senior, client-facing advisory leader responsible for shaping enterprise infrastructure strategy and guiding organizations through the design, evolution, and operationalization of composable enterprise architectures. This role operates at the intersection of business strategy, enterprise architecture, and advanced infrastructure technologies, serving as a trusted advisor to executive, architectural, and engineering stakeholders.
Rather than focusing primarily on pre-sales execution, the Principal Advisor provides strategic technical leadership, influences architectural direction, and ensures that composable enterprise solutions align with long-term business objectives, operating models, and transformation initiatives.
This role is designed for a highly experienced technologist with a background in advisory consulting, enterprise architecture, or senior pre-sales leadership within a VAR, Systems Integrator, or major OEM. You must demonstrate the capability to engage at the boardroom and architect level with equal credibility.
Core Responsibilities
Strategic Advisory & Enterprise Architecture
- Act as a trusted technical advisor to customers on composable enterprise strategy, architecture, and roadmap planning.
- Lead executive-level discussions to translate business goals, risk tolerance, and growth strategies into sustainable enterprise architecture decisions.
- Define target-state and transitional architectures spanning compute, storage, networking, virtualization, cloud adjacency, automation, and security integration.
- Provide architectural governance guidance to ensure solutions align with industry best practices, customer standards, and long-term operational viability.
- Advise on modernization initiatives including data center transformation, hybrid cloud adoption, edge strategies, and platform standardization.
Composable Enterprise Solution Leadership
- Shape and validate composable infrastructure and platform strategies that emphasize modularity, scalability, and operational agility.
- Develop and socialize reference architectures, design patterns, and architectural principles that can be reused across customers and verticals.
- Guide customers in evaluating architectural tradeoffs, technology selection, and vendor positioning within a composable ecosystem.
- Ensure architectural consistency across domains (compute, storage, network, security, and cloud) while enabling flexibility and innovation.
Executive Engagement & Thought Leadership
- Engage regularly with CIOs, CTOs, CISOs, and senior architects as a strategic advisor and technical authority.
- Lead architectural workshops, strategy sessions, and executive briefings focused on business outcomes rather than product features.
- Serve as a thought leader for composable enterprise concepts, contributing to internal and external messaging, whitepapers, and solution narratives.
- Elevate customer conversations from “solution design” to platform strategy and operating model evolution.
Cross-Functional & Partner Influence
- Collaborate with sales leadership, account executives, and delivery teams to ensure advisory insights inform pursuit strategy and solution positioning.
- Partner with OEMs and strategic vendors to influence roadmap alignment, validate architectural direction, and shape joint solution strategies.
- Provide senior-level oversight and guidance to delivery architects to ensure implementations align with advisory recommendations.
- Mentor architects and senior engineers, raising overall architectural maturity across the organization.
Technical Scope & Expertise
Maintain deep and current expertise across enterprise infrastructure domains, including:
- Compute & Platforms: x86 architectures, HCI, virtualization, containers, GPU and high-performance workloads.
- Storage & Data Services: SAN/NAS, object storage, data protection, resiliency, scalability, and performance modeling.
- Networking: Core and edge architectures, SDN, segmentation, SD-WAN, and integrated security models.
- Cloud & Hybrid: Hybrid cloud architectures, cloud adjacency, migration strategies, and workload placement models.
- Security Integration: Zero Trust concepts, identity integration, network security posture, and platform-level security controls.
Requirements
Professional Background
- 10+ years in enterprise infrastructure architecture, advisory consulting, or equivalent senior technical leadership roles.
- Demonstrated experience operating in trusted advisor or principal architect capacity with enterprise customers.
- Prior experience within a VAR, SI, or OEM, with exposure to complex, multi-vendor enterprise environments.
- Proven ability to influence architectural decisions at both technical and executive levels.
Certifications (Preferred)
- Cisco: CCNP / CCIE (Enterprise, Data Center, Security)
- VMware: VCP / VCAP
- HPE, Dell, NetApp advanced technical certifications
- Cloud architecture certifications (AWS or Azure – Associate or Professional)
Key Skills and Competencies
Advisory & Consulting Skills
- Exceptional executive presence and communication skills.
- Ability to guide customers through ambiguity and complex decision-making.
- Strong whiteboarding, facilitation, and architectural storytelling capabilities.
- Comfort challenging assumptions and providing objective, experience-based guidance.
Technical & Architectural Skills
- Expertise designing resilient, scalable, and composable enterprise architectures.
- Strong understanding of infrastructure integration points and operational dependencies.
- Ability to balance innovation with operational stability and risk management.
- Capable of mapping business outcomes to architectural principles and design patterns.
Business & Financial Acumen
- Strong understanding of cost modeling, TCO/ROI, and financial implications of architectural decisions.
- Familiarity with enterprise procurement models, vendor ecosystems, and partner programs.
- Ability to influence multi-stakeholder environments and align competing priorities.
Success Criteria (KPIs)
- Customer recognition as a trusted strategic advisor.
- Measurable influence on customer architectural direction and long-term platform decisions.
- Improved consistency and quality of enterprise architecture outcomes.
- Increased strategic deal impact driven by advisory-led engagements.
- Strong internal influence through mentorship and architectural leadership.
Director / Senior Cybersecurity Consultant
- Services
- Remote
Director/ Senior Cybersecurity Consultant – Remote – Pacific Time Hours Mandatory
Fully Remote • CA
Description
$100-$120 / Hour (Full-Time Hourly W2, Commensurate with experience, Benefits Available
1 year contract (This contract has been renewed annually for the last 6 years)
* MUST HAVE CURRENT CISSP AND CRISC FOR PAST 5 YEARS*
*MUST HAVE '5' YEARS OF DOCUMENTED STATE/ LOCAL GOVERNMENT EXPERIENCE*
***NO RECRUITING AGENCIES***
***NO C2C***
***NO Sponsorship available***
At e360 you will have the opportunity to help clients transform and digitally enable their business by providing solutions for managing cyber risk. As an integral part of e360’s growing cyber division, you will be able to shape the direction of our cyber risk business and explore innovative approaches and technologies for managing risks. You will be empowered to make a true impact on our business, our clients, and the cybersecurity industry.
This position is with a large California State Agency reporting to the Agency CISO. Primary tasks will include writing and updating cybersecurity policy, coordinating various audits and assessments, and assisting the CISO with day to day cybersecurity management activities.
The Work You Will Perform For Our Clients
- Draft and update a full portfolio of cybersecurity policies, standards, and procedures.
- Oversee current SI vendors for compliance.
- Oversee annual cybersecurity audits.
- Ensure projects are delivered on-time, on budget, and exceed expectations.
The Work You Will Perform For Our Business
- Consistently deliver engagements against established schedules and budgets, coordinating with our team and delivery partners
- Provide outstanding support and continuously improve our Cybersecurity Consulting services.
- Maintain awareness of industry trends and evaluate the applicability of new rules, standards, and regulations for our clients.
Requirements
Mandatory Requirements
- A current CISSP that you have held for at least 5 years is required by the contract.
- A current CRISC that you have held for at least 5 years is required by the contract.
- Minimum 10 years in information security, with at least 4 years in a leadership role within a government or regulated environment.
- Minimum 5 years’ experience conducting cybersecurity audits for state or local government.
- Livescan Background check required.
- Familiarity with three or more of the following: NIST 800-53, NIST 800-30, NIST 800-37, CSF, FIPS, CA SAM/SIMM.
- Self-directed with the ability to identify and solve complex cybersecurity business problems.
- Strong business writing ability to include the following formats: email, white paper, solution brief, and presentations.
- Demonstrated understanding of what it means to draw out customer needs and deliver practical outcomes addressing those needs.
- High ethical standards and commitment to public service.
Desired Qualifications
- The most competitive candidates should have a combination of these skills but are not required to have all of them.
- Bachelor’s degree in information technology or security or business with an emphasis on technology and/or security.
- Physically located in Sacramento, or Norther California is highly desirable.
GenAI Web Senior Engineer (1099)
- Services
- Remote / Hybrid
GenAI Web Senior Engineer (1099 Contract to Hire) - Remote Hybrid – Western US Residents Preferred
WFH Flexible
Description
$80 - $100/ Hour - Depending on Experience
6+ Month Contract - extension or FTE conversion possible
Note: Must have Presales and Client Facing experience
***MUST have: Web development experience with the following: Fullstack development, Next.js, React, Python, SQL, OpenAI***
***NO RECRUITING AGENCIES***
***NO C2C***
***NO Sponsorship available***
About e360’s App Engineering
e360 is a 30+ year privately-owned company with a focus on our people, our clients and leading technologies. e360’s Cloud Services Division is a rapidly growing business helping clients manage their Cloud technology. Our team is comprised of leaders that focus on delivering innovative consulting solutions that leverage leading and emerging technologies.
We are a dynamic and entrepreneurial consulting company that offers ample opportunities for professional development and growth suited to each individual’s personal and professional goals. We offer internal, and subsidize external, trainings, and reimburse the cost of technology certification exams and / or renewals. Our family-founded business sees work life fit as a core value that all of our practitioners practice – the value you add to your team is more important than the time that you ‘clock in and out.’ You will have numerous opportunities to interface with senior leadership, and benefit from mentorship internally or through introductions through external networks to support your growth.
What You’ll Do:
- Deliver GenAI solutions to customers as Professional Services engagements
- Build on cloud services to quickly build and deploy
- Build API’s to surface GenAI and data
- Build data pipelines to process and index data for AI to consume
- Provide oversight of delivery throughout implementation
- Ensure that a quality solution is delivered in a timely manner, within budget, and to our client's satisfaction
- May collaborate with Sales and Account Management team
- Contribute to the development of internal best practices as well as new innovative consulting services offerings that we can take to market
- Work with stakeholders and business users to define, clarify, implement, and extend domain-specific application logic
- Work with architect and engineering team to design and implement elements of a production-grade, SOA application
- Work with business users and sometimes a UI/UX designer to design and implement web app UI systems
The work you will perform for our business
- Provide outstanding support to clients and internal teams, and continuously improve our processes
- Maintain awareness of industry trends and evaluate the applicability of new software technologies to platform development efforts
- Provide leadership of teams and business priorities by building relationships, listening, consulting, and influencing outcomes in both client delivery and sales
- Create thought leadership and technical content such as blogs, white papers, and marketing collateral to build our marketplace eminence and support sales conversations
Requirements
- 10+ years of IT experience
- 5+ years of Consulting
- 5+ years of experience with Cloud services
- 5+ years of experience building with next.js or react in typescript
- 5+ years building microservices
- 2+ years writing python
- DevOps
- NoSql database
- Sql Database
- Vector database
- Tailwind or Bootstrap css
- Langchain
- OpenAI or Bedrock or Vertex
- Cloud certifications
- Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
- Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
Critical Success Factors
- Strong oral and written skills.
- Excellent documentation skills.
- Excellent time management skills
- Ability to set priorities and meet obligations in a timely manner
- Extremely detail oriented
- Ability to maintain the highest levels of productivity with minimal management oversight
Salary Description
$80 -$100/ hour Depending on Experience
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