Beda Jain

Senior Consultant

Table of Contents

Beda's Bio

Beda Jain is a Senior Consultant and CCIE-certified expert in Cisco Unified Communications (UC) products, with extensive experience serving enterprise healthcare customers. With a background in Electronics and Telecommunication Engineering, Beda specializes in a wide range of Cisco UC technologies, including Expressway, Unified Contact Center Enterprise and Express, Cisco Call Manager, Unity Connection, and voice gateway solutions.

Beda's expertise covers SIP and H323 deployments, ICM custom scripting, and IPCC Express scripting. His skillset also includes WebEx Calling, WebEx Contact Center, Jabber, and WebEx Meeting, which are crucial for modern healthcare communication needs.

Proficient in Cisco UC, WebEx calling, and contact center solutions, Beda also holds an Azure Fundamentals 900 certification. This diverse knowledge base enables Beda to provide comprehensive consulting services in unified communications and collaboration technologies, tailored to the unique requirements of healthcare organizations.

Personal Summary

Accomplished Cisco Collaboration CCIE certified and experience with Hosted Cloud and Managed services. Planning, Design, Implementation, Upgrade, Monitor, Pre-sale and Support for Cisco IP Telephony and Cisco IP Contact Center. Troubleshooting the UC Infrastructure for various size of customers. Strong understating on various call flow and failover/redundancy. Maintained Customer relationships, implemented Customer demos, provided enhanced support to enhance Customer loyalty.

Degrees and Certifications


  • Electronics and Telecommunication BE degree


  • CCIE
  • Asure 900

Technology Skills

  • Cisco UC and Webex calling and contact center

Technical Engagements

  • Enterprise Healthcare Customer