Brent Hess

Brent Hess

Client Technical Advisor

Table of Contents

Brent's Bio

Strategic consulting senior architect providing digital technology transformation using Microsoft, AWS, VMware, and other cloud and service resiliency technologies. Expert in desktop/application virtualization using Microsoft Azure, AWS, and VMware cloud solutions. Managed enterprise technology transformation in the application and desktop virtualization arena. Proficient in helping clients recover from ransomware incidents by bringing critical systems back online. Able to dissect complex topics into easily understood components during communication with executive teams – ensuring complete understanding that delivers meaningful and relevant collaboration and ideas from department leaders.

Microsoft Azure Fundamentals Certified, Amazon Web Services Certified Practitioner, AI Ops, NLP/ML, VMware (View & Horizon): Citrix Cloud, AWS (Workspaces/AppStream), Microsoft Azure (Remote Desktop & Azure Virtual Desktops), Microsoft Intune, Microsoft Office 365, Server 2008, 2012, 2016, Microsoft SQL, IBM Cloud Foundations, IBM Certified Architect, IBM Solution Design, IBM Agile Scrum Master, IBM Agile Leader, Ivanti - AppSense Environment Manager, Application Manager, Performance Manager, Lakeside SysTrack, Active Directory, Roaming Profile management, Group Policy management, Zero-Touch / Trust Architect.

Personal Summary

My personal mission is to provide clients with overall technical direction for their environments, ensuring optimal performance, future readiness, and alignment with business needs.


Degrees and Certifications



  • Dallas Baptist University - Bachelor of Business Studies


  • Microsoft - Azure Fundamentals - AZ-900
  • Amazon - AWS Cloud Practitioner
  • ITIL 4 - Foundational

Technical Skills

Technical Engagements

Enterprise -

Migrated over 8000+ users from an old, outdated Citrix infrastructure to a new updated Citrix XenDesktop 7.18 infrastructure, spreading out into three active-active datacenters for 99.9% availability using Cisco UCS blade server hardware and IBM flash storage for redundancy.