Josh Bernstein

Josh Bernstein

Solutions Architect

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Josh's Bio

Having been in the IT field for over 15 years, Josh is an experienced technology advisor who loves finding solutions to technical problems and also getting others excited about technology. He's always looking for ways to improve processes and do things more efficiently. After graduating from California State University, Northridge with a Bachelor of Science in Business Management and a Minor in Information Systems Josh joined the corporate world where he quickly advanced to the position of Systems Engineer.

Wanting to leverage his knowledge and experience to help others, he joined e360 in early 2020. Josh was in the right place at the right time when the pandemic brought its unexpected switch to remote work, he was able to leverage his years of Citrix administration for the clients he serves. His experience helped clients quickly implement solutions to keep their business running with minimal disruption. Josh currently is a Solutions Architect where he now uses his knowledge to not just implement but design the best remote work solutions for e360's clients.

Personal Summary

Josh believes there is a solution to every IT problem and loves to problem solve. Automation and scripting are two of his favorite technologies and he uses them to save time and effort. Josh is co-leader of the Los Angeles Citrix User Group Community and a Boy Scouts of America Eagle Scout. He resides in beautiful Camarillo, California in Ventura County. When he's not tinkering with home automation or working on his car, he enjoys getting out into nature and overlanding with his wife and two huskies.

Degrees and Certifications

Northridge

Degrees

  • California State University, Northridge - Bachelor of Science - Business Management
  • California State University, Northridge - Minor - Information Systems

Certifications

  • F5 - Administrator, BIG-IP
  • IGEL - Certified Architect
  • IGEL - Certified Engineer
  • IGEL - Certified Professional
  • Citrix - Certified Associate - Networking (CCA - N)
  • Citrix - Certified Associate - Virtualization (CCA - V)
  • Microsoft - Azure Solutions Architect Expert
  • Microsoft - Azure Administrator Associate
  • AWS - AWS Certified Solutions Architect – Associate
  • F5 - Distributed Cloud Technical Pre-Sales
  • Citrix - Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA)
  • Citrix - Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC)

Technology Skills

  • Citrix - App Layering
  • Citrix - Machine Creation Services (MCS)
  • Citrix - Provisioning Server (PVS)
  • Citrix - Profile Management (UPM)
  • Citrix - Federated Authentication Services (FAS)
  • Citrix - NetScaler
  • Citrix - StoreFront
  • Citrix - Cloud Services
  • Citrix - Virtual Apps and Desktops
  • Citrix - Workspace Environment Management (WEM)
  • ControlUp - Monitoring
  • F5 - BIG-IP
  • IGEL - COSMOS Secure Endpoint Platform
  • Liquidware - Stratusphere
  • Liquidware - FlexApp
  • Liquidware - ProfileUnity
  • Microsoft - Active Directory Domain Services
  • Microsoft - Azure
  • Microsoft - Azure Virtual Desktop
  • Microsoft - FSLogix
  • Microsoft - Windows Desktop
  • Microsoft - Windows Server
  • Nutanix - AHV
  • VMware - vSphere
  • Workspot - VDI Platform

Technical Engagements

Medium (500-1000) Pharmaceutical

Designed & implemented a multisite Citrix virtual desktop environment for internal employees. The solution accounted for the geographical diversity of the business’s offices and the need to allow employees to work from anywhere. The design met the goals of increasing productivity and reducing support calls by replacing outdated hardware, software, and an unsupported Windows OS. It also allowed for agility in deploying software and security updates.

Large (5000+) Financial Services

Migrated client’s end-of-life Citrix NetScaler hardware to new hardware while implementing Citrix Application Delivery Management (ADM) and pooled licensing. This project included migrating to the latest firmware 13.1 and Advanced Policies. Updated procedures and policies for the client to improve their team’s NetScaler knowledge and abilities (reducing the need to open tickets, and increasing operational uptime).

Medium (1000-5000) Real Estate

Designed and migrated a multisite Citrix deployment with NetScalers with a parallel deployment for mission-critical applications. Required minimal downtime for migration and required coordination with numerous teams (networking, security, business owners, project management office).

Small (500-1000) Staffing Services Company

Assessed the business’s requirements and quickly replaced a MDM implementation that was unable to meet the business’s needs. IBM MaaS360 was implemented in a short timeframe with minimal downtime and disruption to the business and employees. It overcame the challenges of the original solution and allowed for a seamless transition.

Large (5000+) Pharmaceutical

Designed & implemented a cloud-based Citrix virtual desktop and NetScaler environment for 3rd party access and internal employees. The solution required Azure-based workloads and upskilling the staff on Azure’s capabilities. The design and implementation met the goals of the project and was under budget despite numerous Azure architectural changes as the security team became involved. This deployment has now scaled to 3000+ active daily users in multiple Azure regions with redundancy. We then moved to a cost optimization phase to identify methods and process updates to reduce costs which resulted in a 33% cost reduction from the prior year. In a separate project for the same customer, he was responsible for addressing the client’s broken data migration process. He was able to automate a new solution that reduced migration time (reducing outage time needed) while enhancing security of the migration process.