Toney Carpenter

Senior Consultant

Table of Contents

Toney's Bio

Toney has over 25 years of IT Consulting experience and service delivery in the Microsoft technology space. During his career, he has provided project leadership for large scale deployments to Enterprise clients in multiple industries including Government, Retail, Healthcare, Law, Oil & Gas. Toney joined e360 in December of 2022 as a Sr. Consultant providing service delivery for the Digital Workplace Practice.

Prior to joining e360, Toney worked for seven years for Microsoft Consulting Services, and many years after that as an independent Consultant sub-contracted to Microsoft Consulting Services and various other companies. His focus has been to deliver infrastructure services in Project-based scenarios. Toney continues to enjoy that technology focus by providing on-premises and cloud-based infrastructure service delivery in his day-to-day responsibilities; as well as the professional growth associated with the implementation of new and ever-changing technologies.

Toney provides e360 support in reaching its business goals by maintain a high level of readiness to deliver proven technology solutions through new training, new certification and collaboration with his Digital Workplace team.

Personal Summary

As a Delivery Consultant for e360 my responsibilities are to provide an experience of excellence when engaging with our customer base. I am committed to understanding each client's unique needs and exceed their expectations with high quality services delivery.

Toney enjoys his job and the opportunity to cultivate strong customer relationships with each project. In example, he provides "Teams Workshops" that help our clients begin their Microsoft 365 journey with planning and preparation to optimize their Teams deployment processes and user experience. Representing exceptional value through positive impact remains his goal.

Degrees and Certifications


Technology Skills

  • Windows - Infrastructure Services (Active Directory, Azure AD, DFS, DHCP, DNS, GPO)
  • Microsoft 365 Tenant
  • Exchange Online
  • Exchange Hybrid
  • Microsoft Teams - Federation, Voice, Workshops
  • Call Quality Dashboard
  • Azure Admin Portals
  • Azure RBAC
  • Microsoft PowerShell Online
  • Conditional Access
  • Multi-Factor Authentication
  • Microsoft Entra Connect
  • Windows Server - All Versions
  • Windows Hypervisor
  • Exchange Server - All Versions
  • SQL Server - All Versions
  • Microsoft PKI
  • Certificate Authority Services
  • Certificate Management
  • TLS Protocols
  • AWS EC2 Console
  • AWS Virtual Private Network

Technical Engagements

Small (<500) Non-Profit Company

Worked with company to move approximately 600 mailboxes running on Exchange 2010 to Exchange Online. The computing environment consisted of a 70/30 mix of Outlook clients exist on Citrix and physical workstations, respectively. Their Exchange 2010 system used Proofpoint for email hygiene, with all inbound and outbound email traffic to flowing through Proofpoint first before email reception and delivery.

For this environment, I needed to implement a few changes such as update of TLS 1.2 on all their Exchange 2010 servers to meet Microsoft requirements for secure communications to Azure; as well as Office 365 "Outlook" functionality; enabled Mailbox Replication Service Proxy (MRSProxy) to facilitate mailbox moves from Exchange Server 2010 to Exchange Online; installation of newer Exchange Server 2016 (running on Windows Server 2016) for Exchange online management and facilitate mailbox migrations; as well as technical configurations in Exchange Online and Proofpoint Enterprise policies to ensure successful mail flow between these systems.

In the interim, resolved issues with Public Autodiscover, Outlook Clients on Citrix, M365 MFA, group policies supporting Outlook connections to Exchange Online, and encryption services. Finally, all Exchange 2010 servers were gracefully decommissioned from their local Active Directory environment.

Large (10000+) Enterprise Insurance Services Company

Worked with Company to migrate their PKI infrastructure from Windows Server 2012 based Certificate Authority (CA) servers to Windows Server 2019, which meant a rebuild of the Offline Root Certificate Authority and the associated Subordinate Certificate Servers.

During the process, migrated the Root CA database (with certificates) as well as the Subordinate CA databases (with certificates) to new production Windows 2019 servers using the built-in export utility and Registry configuration. All 400 plus certificates previously issued were successfully migrated over, along with transfer of certificate Private Keys; settings for CRL, Distribution Points and Auto Enrollment. All original Certificate Authority servers were gracefully decommissioned.

Small (<500) Video Solutions Engineering Company

Worked with Company to repair their Active Directory infrastructure and synchronize user identities to Azure Active Directory. Their Active Directory environment was replete with failed installations of on premises and Azure based, Domain Controllers. After troubleshooting to understand the scope.

I created new Windows Serv 2019 Domain Controllers in their local and Azure environment, as well as cleaned up quite a few orphaned Computer objects that were interfering with AD DFSR replication of the SYSVOL share between local and cloud-based Domain Controllers. I replaced their outdated Azure AD Connect (version 1) with the latest Entra Connect (version 2). Reviewed their Azure computer resource allotment, identified and made recommendations for deletion all computer resources that were non-functional that Company was paying for on monthly Azure subscription.

Small (<500) Law Firm

Worked with Law Firm facilitating a "Teams Governance Workshop", often provided by e360 to Companies that have or are planning to implement Microsoft Teams. In this Teams Workshop I mitigated the client's concerns for proper security and governance controls.

We walked through planning of Teams usage scenarios for individual departments and groups. As well as determined the work effort and timeline for their deployment. In this 3-Day Teams workshop, I provided guidance on the following topics:

  • Teams usage and governance
  • Regulatory requirements
  • Teams creation groups
  • Naming conventions
  • Best practice Teams standardization (Teams vs. channels)
  • User types and departments
  • Classification
  • Retention, expiration, and archiving
  • Discuss requirements for Office 365 backups
  • Guest access and external access (federation)
  • Private and Public Channels
  • Information barriers
  • Blocked and allowed apps
  • Meeting policies
  • Messaging policies
  • Administrator and user training requirements
  • Deployment phases
  • Data security
  • Compliance policies
  • Teams Apps
  • Auditing and reporting
  • Teams Calling Capabilities
  • Teams Meeting Rooms Capabilities

During the workshop we were able to make real time decisions and configurations changes on their M365 Tenant, as well as document recommended configuration to occur in later phases of Teams deployment. At the end of this workshop the client received a "Teams Workshop Assessment and Recommendations Document" outlining the organization's operational requirements for their Teams deployment and a high-level deployment plan.

Enterprise (80,0000) Retail Company

Designed and implemented migration of 76K+ accounts from on-premises Lync 2013 to production Skype for Business Server 2019 environment hosted in AWS IaaS cloud services, creating resource groups, and EC2 instances for multiple AWS Virtual Private Clouds segregating Skype 2019 Edge, Front-end, and Backend services. Configured external network communications with only confirmed Federated partners. Documented an internal AWS “Case Study”.

Enterprise (100,000) Oil and Gas Company

Designed and implemented migration of 100K+ accounts world-wide on deployment schedule and maintained operational continuity during migration of Outlook and Skype accounts for both Client on premise migration (60K), and acquisition of end users (40K+) from Tenant-Tenant migration. This project optimized their ability to meet critical business objective requirements and meet divesture requirements for separation of technical services.